Refunds & Money-Back Guarantee

1) What our guarantee covers

If a DamnModz product doesn’t work as described on a supported game platform after completing our quick troubleshooting, you may choose a 100% refund or a free replacement.

Boosting / Bot Lobbies are covered if:

You cannot join or be placed in the promised lobby/session, or
The advertised boosts/unlocks/camos/ranks don’t work after we run the session for you.

Premade / Modded Accounts are covered if:

Login credentials do not work, or
Account contents (stats/currency/unlocks) are not as listed on the product page.

2) What isn’t covered

Wrong platform: buying for a platform/version we don’t support at that time
Customer-side conflicts: third-party injectors/overlays, modified game files, cracked clients, AV/firewall/VM/VPN blocks, or not following session/join instructions.
Buyer’s remorse: change of mind or found it elsewhere cheaper.
Resale/Sharing: You may not resell, transfer, rent, share boosts, sessions, or account credentials with any third party. All licenses are non-transferable and for the original purchaser’s use only.

3) Patch Protection

If a game update lands within 7 days of your purchase and breaks delivery/compatibility, you can pick either:

Immediate refund, or
Free replacement/credit for another working product.

4) How to claim (7-day window)

Within 7 days of the issue occurring, please open a ticket via [email protected], Contact, or live chat (bottom-right widget). Include:

Order ID as shown on purchase email, and date.
Platform (PlayStation/Xbox/PC).
Short description + a screenshot or clip showing the issue.

We’ll send a quick checklist (version check, join steps for lobbies, disable overlays/AV, retry). If it still doesn’t work as advertised after that, you pick refund or replacement. We aim to decide within 2 business days after you complete the steps.

5) Timing & method

Approved refunds are returned to the original payment method (processor/bank timelines apply).
If you prefer, we can issue a replacement/credit to your DamnModz order email.

6) Chargebacks & fraud

Please contact us first. Filing an unjustified chargeback may pause ongoing services and trigger license/credential revocation while we resolve the dispute.

7) Legal

This policy does not limit rights you may have under applicable consumer laws. Our Terms & Conditions apply to all purchases; this page describes when we do refund despite digital-goods finality.

Your Trusted Gaming Partner Since 2015

Order with confidence - DamnModz has helped gamers safely buy services, accounts, and unlocks since 2015.

It is quick and simple - find the right product for your favorite game, complete secure checkout, and our team gets your order moving.

2015 Established

11 Years

3.7k Reviews

100k+ Orders