Returns & Refunds — Money-Back Guarantee

We provide boosting services, bot lobbies, unlocks, and premade/modded accounts across PlayStation, Xbox, and PC. These are instant/fast-delivery digital goods. As such, all sales are final except under the Money-Back Guarantee below.

1) What our guarantee covers

If a DamnModz product doesn’t work as described on a supported game platform after completing our quick troubleshooting, you may choose a 100% refund or a free replacement.

2) What isn’t covered

• Wrong platform: buying for a platform/version we don’t support at that time
• Customer-side conflicts: third-party injectors/overlays, modified game files, cracked clients, AV/firewall/VM/VPN blocks, or not following session/join instructions.
• Buyer’s remorse: change of mind or found it elsewhere cheaper.
• Resale/Sharing: You may not resell, transfer, rent, share boosts, sessions, or account credentials with any third party. All licenses are non-transferable and for the original purchaser’s use only.

3) Patch Protection

If a game update lands within 7 days of your purchase and breaks delivery/compatibility, you can pick either:

• Immediate refund, or
• Free replacement/credit for another working product.

4) How to claim (7-day window)

Within 7 days of the issue occurring, please open a ticket via [email protected], Contact, or live chat (bottom-right widget). Include:

• Order ID as shown on purchase email, and date.
• Platform (PlayStation/Xbox/PC).
• Short description + a screenshot or clip showing the issue.

We’ll send a quick checklist (version check, join steps for lobbies, disable overlays/AV, retry). If it still doesn’t work as advertised after that, you pick refund or replacement. We aim to decide within 2 business days after you complete the steps.

5) Timing & method

• Approved refunds are returned to the original payment method (processor/bank timelines apply).
• If you prefer, we can issue a replacement/credit to your DamnModz order email.

6) Chargebacks & fraud

Please contact us first. Filing an unjustified chargeback may pause ongoing services and trigger license/credential revocation while we resolve the dispute.

7) Legal

This policy does not limit rights you may have under applicable consumer laws. Our Terms & Conditions apply to all purchases; this page describes when we do refund despite digital-goods finality.