executive housekeeper skills and knowledge

Train and motivate housekeeping/laundry/Housemen/Public attended staff. Provided one of the highest performing floors among fellow Assistant Executives. Maintained all department related paperwork, including scheduling, ordering, productivity levels, budget and management of par levels. Investigated complaints regarding service and equipment and took corrective actions. Scheduled employee weekly work shifts and delegated duties to staff in order to optimize productivity and customer service. Inspect, document, and enter room status into Marriott FOSSEE system. Developed purchase orders to control PAR levels11. Manage finances of housekeeping and laundry operations including budget and inventory controls. This housekeeper normally develops a schedule and standards of excellence that are expected to be … Reported needed repairs to maintenance staff. Executive Housekeepers coordinate and supervise cleaning professionals in hotels and make sure that rooms and premises are clean and organized. Inspect rooms, make schedules, clean rooms, inventory, data entry. Handled administrative duties including schedules, payroll, and Respond to guests' requests and complaints, report needed repairs to maintenance staff. Ensured daily operations were completed in an efficient and cost effective manner. Seeking job as housekeeping executive with Hyatt. Inspected rooms to ensure standards of cleanliness were met. Staff Training Performance Development Carried out performance assessment for housekeeping staff and resolved associate complaints and grievances. Developed and implemented a new process for the housemen. Test your basic knowledge | Hotel Housekeeping. Additionally, Executive Housekeeper typically reports to a manager or head of a unit/department. Work with maintenance department for issues Coordinate between housekeeping crews in order to inspect assigned areas and to ensure standards. Observed and monitored staff performance to ensure efficient operation and adherence to company policies and procedures. Conducted daily pre-shift meetings for all room attendants, house attendants, housemen, and pm room attendants. * Responsible for maintaining a departmental budget and schedule for the department. What is MyMajors? Inspect rooms, breakfast host, laundry, clean rooms, inventory. Ensured guest rooms was cleaned and serviced in a timely and organized manner per procedures and standards of the company. Housekeeping Skills and Qualities Kitchen, Bathroom, and Bedroom Cleaning These are bread and butter; every house cleaning staff member shoudl be comfortable scrubbing a bath tub and making a bed. Start Test Study First. Hired housekeepers and breakfast attendants. Concern for Others - Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job. Handle payroll administration for department and conducted performance appraisals. Worked with maintenance department, Front desk, banquet department.. Recommend promotions, salary rise as well as disciplinary actions of employees. Lead hotel operations in absence of GM and AGM. Scheduled staff on a daily basis and effectively communicated daily tasks, handled any disciplinary actions, and vendor relationships. Innovation - Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems. Knowledge and safe use of housekeeping and laundry cleaning agents and hotel housekeeping operations. Coordinated with the front office management to ensure smooth operation of total rooms area. Conducted weekly and monthly audits to maintain inventory control. Provide excellent guest service to each and every person who enters the hotel. Participate in coaching, counseling, and discipline of associates in adherence to company standards and state labor laws. Inspected rooms to ensure cleanliness to comply with Marriott standards. Delete My Account Inspected all rooms daily per company standards. Willingness to help out where necessary. Knowledge and experience of overall hospitality operations mainly in Housekeeping … Check the minimum eligibility criteria for a career as an Executive Housekeeper below. Maintained Fairfield Inn in the top 100 Marriott properties. Responded to escalated guest concerns and partnered with the Hotel Manager to deliver exceptional guest service. Passed with flying colors the AAA and Mobil inspections to obtain and maintain the Diamonds and Stars awarded to the hotel. Conduct room inspections: vacant rooms, to include newly cleaned rooms by staff. Coordinated and executed special projects, such as VIP upgrades for large site inspections and group business. Manage expenses and payroll in a severely challenging economic recession; dramatically increasing savings in each area. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Performed daily inspections of guest rooms to ensure and maintained highest scores of cleanliness through all IHG inspections. Scheduled routine inspections of all guest rooms/suites and public areas to ensure everything was clean and in good repair. Manage a team of 200+ associates including Laundry, Valet, Room Attendants, Utilities, Uniform, Housemen and more. Apply for this job. Take part in elaboration of new fiscal budget, providing inputs and new plans to improve customer service. Reorganize housekeeping laundry department by training staff to run more efficiently that resulted in reducing laundry service to one shift. Operation Monitoring - Watching gauges, dials, or other indicators to make sure a machine is working properly. An executive housekeeper, co-ordinates between housekeeping crews … very short-time period. Managed housekeeping department in a four Diamond AAA rated resort. Screened, hired and managed multiple staff members (30+). Involved with budgeting and maintain control of budgeted amounts, maintain par levels in laundry / valet. Attended corporate training programs aimed at guest service enhancement at the Interstate Hotels and Resorts corporate offices. Conducted orientations, implement company policies, housekeeping and safety working procedures, including equipment. Facilitate staff training and development for department. As a key member of the hotel team, the Executive Housekeeper works closely with the Assistant General Manager and the General Manager to guide the total operations of the hotel’s Housekeeping team. What Makes a McKibbon Hotel Executive Housekeeper? Trained staff on room and public spaces cleanliness. Executive Housekeeper Executive housekeepers direct and control housekeeping operations and staff of the housekeeping department. Provided guest service such as answering guest inquiries, solving problems and providing hotel and concierge information. Supplies. Recruited, hired, developed and provided performance evaluations for staff. Monitored housekeepers' daily/weekly hours, vacation and sick leave and authorized accordingly. Reduced department labor costs by saving 120 hours in first quarter 2017. Recorded and reviewed department budget entries, while posting any financial adjustments to ledger using the appropriate company accounting codes. Instructed employees and new hires on the products used for cleaning in accordance with OSHA chemical Right-To-Know standards. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Bring homeowners units up to company standards for Seasonal Rentals. Direct reports include; 4 Assistant Executive Housekeepers and 2 Administrative Clerks. If you are not ready to take this test, you can study here. Managed a monthly budget of $700k including purchasing, procurement, inventory, vendor relationships, and staff training. Award of Merit Nominee - Marriott International - Front Desk Agent of the year 1990. Transportation - Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits. Your influence on the team will ensure the delivery of an exceptional customer experience. Demonstrated reliable customer service to clientele. Assisted with the cleaning, hygiene, organization of kitchen, coolers, and all storage areas. Ensured all chemicals utilized are in compliance with OSHA. Maintain the hotel to and public areas to a cleanliness standard set by Hilton hotels, always "QA" ready. Partner with other departments to meet my rooms ready scores Deliver on the feedback from the QAM reports. Trained a housekeeper on how to be a housemen to better suite their work ability. Completed facility work requests for any/all maintenance issues and re-inspected to ensure all has been completed. Managed housekeeping staff to provide quality clean rooms for guests. Directed the daily activities of the Housekeeping team. Here's how Guest Rooms is used in Executive Housekeeper jobs: Here's how Common Areas is used in Executive Housekeeper jobs: Here's how Guest Service is used in Executive Housekeeper jobs: Here's how Laundry Department is used in Executive Housekeeper jobs: Here's how Quality Standards is used in Executive Housekeeper jobs: Here's how Customer Service is used in Executive Housekeeper jobs: Here's how Maintenance Staff is used in Executive Housekeeper jobs: Here's how Front Office is used in Executive Housekeeper jobs: Here's how Payroll is used in Executive Housekeeper jobs: Here's how Osha is used in Executive Housekeeper jobs: Career Details for an Executive Housekeeper, Top Salaries for an Executive Housekeeper. Inspect rooms upon being cleaned to ensure rooms are cleaned to Marriott standards. Assisted in the management of in house laundry facility Responsible for employee Performance Reviews and disciplinary actions. Provide guidance and leadership for the franchise property Wine Gardner & Hammons in Marriott International standards. English – excellent oral and written skills; Operational knowledge of housekeeping equipment and machine, including washing machine, dry-cleaner, pressing machine. Promoted to Assistant Executive Housekeeper within 8 months. Complete and review monthly a variance report with AGM. Managed a department budget in excess of $4K a month. A company in trade industries may have 30-50% of their assets tied up in inventory. Assisted Front Desk Manager on Duty of Hotels when GM was gone. Work with director on monthly and annual budget goals. Skills/Abilities/Other Requirements: Bilingual. Control and established all par levels for the department. Ensured site contractual obligations, company policies, standards and procedures are followed. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Use computer system to add vacant rooms/ nonchalant rooms. Coordinate inspection and/or inspect assigned areas to ensure standards are met. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods. Communicated with all other departments to resolve any issues concerning housekeeping, guest service and satisfaction. Room inspections Oversee daily operations of housekeeping function to meet or exceed guest expectation. Communicated with front desk and Gm, along with maintenance department. Directed all staff training implementations, disciplinary reviews and succession planning. Inspected guest rooms and public areas on a daily basis to ensure cleanliness. Conducted purchase ordering and inventory control procedures. Developed and executed budgets for housekeeping and laundry departments. Handle all guest services concerning department and executed plans for higher guest satisfaction. Full time housekeeper, promoted to full time Assistant Executive Housekeeper in 2017. overall cleanliness, and guest satisfaction scores. Ordered office supplies, housekeeping supplies and equipment supplies for entire store. First, why do you need skills keywords in a resume for housekeeping… Integrity - Job requires being honest and ethical. Maintained within the monthly allowed employee hours Conducted daily room inspections; instructed the employees to correct any issues if made. As part of the continuous efforts to improve quality, Sunrise Pearl Hotel & SPA is looking to hire: Executive Housekeeper. Performed performance evaluations for all employees within different department. Report maintenance issues to maintenance department for correction. Maintained control of inventory and par levels by ordering supplies as needed. Prepared and verified departmental payroll. Inspect 80 guest room hotel, lobbies and other guest areas to ensure cleanliness and tidiness. Systems Evaluation - Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system. Clear discrepancies and resolve any outstanding housekeeping, front desk, or maintenance issues. Maintained quality standards and was awarded the white glove award for housekeeping in 2002. Assisted in setting the standard for amenity placement in the public areas and guest rooms after a $30,000,000 hotel renovation. Managed all coaching sand Corrective actions. Ensured Housekeeping met all codes and safety standards. Worked closely with the Front Office and Engineering department to ensure all teams were achieving a common goal. Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one. Learn Every Possible Merchandise Inventory Situation In QuickBooks... Household Manager with Executive Housekeeper, Hotel Management with Executive Housekeeper, Inventory Management A-Z: Supply Chain & Business Operations, Supply Chain: Inventory Control & Safety Stock Calculation, Inventory Management: Types, Functions, Nature and Auditing. Works independently within established procedures associated with the specific … Worked with the maintenance department to ensure all work orders were completed in a timely manner. Clean rooms and making sure the specific needs for the guest are ready in their room. A successful executive housekeeper requires exemplary organizational skills along with a vast knowledge of how to best clean, maintain, and showcase a property. Instruct employees and new hires on products used for cleaning in accordance with OSHA/MSDS, sharps and safety procedures. Managed housekeepers by having daily task sheets ready and opening up housekeeping department. Established standards and processes for housekeeping employees work, and planned work timetables to make sure Excellent Customer service. Managed Housekeeping, Laundry and Maintenance departments in both Hampton Inn and Holiday Inn Express Hotel. Report disciplinary problems to GM and participate in the counseling of employees. Maintain par levels on all operating equipment and inventory. Maintained RCI shipboard standards for guest service in staterooms and common areas. Front Desk/Guest Service Representative Reservations, assignments of rooms for large groups, customer service, cash drawer. Executed excellent customer service skills communicating with guests. Executive Housekeeper is responsible for ensuring that hotel rooms and facilities are kept in a clean and orderly condition in line with hotel policies and guest satisfaction. Inspect guest rooms and public areas for cleanliness.Collaborate with Engineering, to ensure maintenance issues are successfully executed. Provided support to the executive housekeeper in all areas of housekeeping, such as staff training and inspecting. Maintained overall cleanliness of the hotel.Spearheaded full complete renovation of hotel. Purchased and ordered supplies and performed inventory control functions. Inspected all areas daily, inventory of supplies, corrective actions and training, managing scheduling and budgets. Assist Executive Housekeeper in preparing annual recommendations for the housekeeping budget and capital improvements each year to ensure standards of all furniture, fittings and linens are maintained Assist Executive Housekeeper to review forecast based on actual need on monthly basis or whenever it is necessary to do so Worked successfully in customer service/relations. Supervised employees to ensure they are alert to their duties and adhering to company policies and procedures. Ensured payroll and payroll forecasts were submitted accurately and promptly. personnel. Let's find out what skills an executive housekeeper actually needs in order to be successful in the workplace. Ensuring that staff are trained on a daily and regular basis; Being in operations checking the Rooms and Public Areas … Performed Manager on Duty tasks, maintained quality standards throughout property. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Trained and support all housekeeping staff members with a Five Diamond standard. Processed payroll and inventory purchases. As the Executive Housekeeper, you will be responsible for one of the biggest departments in the hotel. Maintain MSDS sheet for all cleaning chemicals safety. Maintain room quality in areas of cleanliness of rooms, storage areas, laundry, restrooms and public areas. Tweaked departmental Standard Operating procedures and implemented new training program to improve guest service scores, team standards and efficiency. Administered and controlled the performance of all housekeeping personnel Correlated laundry, defined flow, and functions producing a quality linen product for guest rooms and food outlets. Sound Knowledge of MS Office Suite Administration and Financial Competence Knowledge and experience of overall hospitality operations … Manage the delivery and measurement of guest service in order to remain consistent with the company's core standards. Monitor and develop team member's performance including conducting performance evaluations and delivering recognition. Responsibilities: Establish and/or implement operating procedures and standards; Plan and coordinate the activities of housekeeping supervisors and their crew; Coordinate inspection or inspect assigned areas to ensure standards are … Assist in a first line management capacity, administering company policies, procedures, functions, and activities of the housekeeping department. Assisted in managing all housekeeping daily operations performed at a 239 all-suite hotel. Arranged for proper training of front desk staff members to meet service standards. Inventory stock, prepared reports concerning department expenses to ensure adequate supplies and par levels were maintained. Monitored housekeeping costs to maintain the department budget. Conduct frequent room inspections and supply inventories. Oversee overall cleanliness of hotel rooms and common areas. A successful executive housekeeper requires exemplary organizational skills along with a vast knowledge of how to best clean, maintain, and showcase a property. Managed laundry and housekeepers, checked rooms, and common areas. Coordinated work assignments, weekly employee scheduling, payroll, room inspections, ordered inventory, did the hiring and firing. Ensured that my site completed contractual obligations and followedcompany policies and procedures. Directed institutional program for housekeeping, managed a staff of 45 housekeeper and 8 housemen. Check staff members assigned work to verify each task was completed thoroughly. Processed payroll information and ordered supplies. Manage daily activities of housekeeping systems and procedures. Maintain par stock of guest supplies, cleaning supplies, linen and uniform based from monthly and annual budgets. Assisted with job placement Supervised housekeeping and laundry departments for a 202-guestroom hotel. Reported and evaluated unsafe conditions and provided recommendation for corrective actions. Verified payroll records, conducted inspections, and delivered internal and external customer satisfaction. Lead and supervise Housekeeping supervisory and hourly staff and ensure positive, productive partnerships with the Engineering and Guest Services teams. Ensured the implementation of all company policies and S.O.P. Controlled and managed the laundry and maintenance departments to make sure efficiency is reached at the optimum level. Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the workplace. Implemented policies and procedures to ensure that acceptable standards were met with OSHA, JCAHO, local and state regulations. Conduct daily in the inspection of guest rooms and public areas to ensure cleanliness. Explore Executive Housekeeper Job Openings In India Now! Below we've compiled a list of the most important skills for an executive housekeeper. Gained knowledge of extended stay Marriott. Directed and administered all Housekeeping Operations to ensure the overall cleanliness and product quality of the hotel. We've identified some online courses from Udemy and Coursera that will help you advance in your career. This is a study tool. Entered clean rooms as well as maintenance request into the computer. Worked closely with Interior Design and Maintenance departments. Achieve and Improve cleanliness scores on the Q & A Inspection and Maintain the Marriott Standards within a Manage room inventory to ensure all maintenance issues is address in a timely manner. Conduct performance evaluations on annual anniversary date. Maintain Guest Service Scores Ensure that all staff are properly trained and developed. Hired and trained new staff members and coach and counseled existing staff members. JD Specialized Recruitment are currently looking for an EXECUTIVE HOUSEKEEPER for a 5* Game Lodge in the Sabi Sands . Satisfaction for numerous events and daily activities. I'll show you how in a minute. Purchased and inventoried in accordance to department budget/forecast as it relates to linen, equipment, guest supplies, and uniforms. Eligibility to become Executive Housekeeper. Maintained standards of cleanliness throughout the hotel and managed special guest services. Supervision of employees. Controlled and planned the department budget and stabilized labor costs. Assign and delegate duties ensure compliance with MIOSHA standards to provide a safe work environment. Direct reports include; 3 Assistant Executive Housekeepers, 1 EVS Manager and 2 Office Managers. Worked jointly with maintenance to ensure safety standards. Worked hand to hand with GM to strengthen department. Housekeeping is a business related to the maintenance and cleaning operations of hospitals, schools, hotels, among other organizations. Assist Executive Housekeeper and Director of Housekeeping in inspecting all VIP rooms prior to arrival. Restructured departmental labor force to enhance productivity and reduce labor costs. Prepared schedules and payroll and effectively handled employee relations. service culture: our Company wide philosophy that ensures that every individual guest is treated with the best positive service attitude at every point of contact. Manage the daily activities of the Housekeeping department to ensure a five star hotel experience. … Establish standards and procedures for the housekeeping staff, Responsible direct to lead the control of the building's maintenance staff. Housekeepers are an important part of the cleanliness of both public and private facilities. Served as mentor to junior team members.Cleaned and returned vacant rooms to occupant-ready status. Interview, select, train, appraise, coach, counsel and discipline employees/managers according to company standards. Certified Executive Housekeeper (CEH): According to its membership brochure, the IEHA requires candidates for this credential to hold a bachelor's degree, complete a series of courses that cover both housekeeping … You will learn the management skills necessary to serve as a supervisor to other staff members and learn how to properly train and organize a team of housekeepers. Instruct employees on products used for cleaning in accordance with OSHA guidelines. Generate report for General Manger reports Managed department budget Plan and prepare employee work schedule. Assumed direct responsibility for the condition and cleanliness of all hotel grounds, public spaces, and 196 guest rooms. Coordinate with the maintenance department as to maintain hotel rooms and public areas in good conditions. Maintain exceptional quality standards for cleanliness and comfort. Make sure rooms and common areas of hotel are clean. Maintain payroll within budgeted guidelines, including scheduling for housekeeping and maintenance departments. Managed a team of 10 employees via daily servicing duties insuring all customer service goals were met. Learning Strategies - Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things. Earned an acceptable rating on room cleanliness in the last quality assurance (QA) inspection. Manage staff performance issues in compliance with company policies and procedures Oversee the daily operations of the housekeeping department for a 192-room hotel. Make employee schedules, for housekeeping as well as housemen and maintenance schedules. Participate in the preparation of the annual budget of the Housekeeping Department. You'll usually need: 2 or more GCSEs at grades 9 to 3 (A* to D), or equivalent, for a level 2 course ; 4 or 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, for a level 3 course; More Information. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. Completed monthly linen inventory Designed and implemented training programs with the development of service strategies and personnel programs … Key departmental contacts include Front Office, Guest Relations, Maintenance, and Food and Beverage. Director of Guest Services with Department budgets and other areas as assigned. Synchronize daily operations to achieve financial goals set forth by the General Manager and corporate offices with other departments and properties. Advise the front office of rooms ready for occupancy. Magazines Work as a team with Front Office Manager and Director of Engineering to maintain coordination of room availability and maintenance. Ensured optimal performance standards were achieved for customer service, operating procedures/ compliance and productivity. Manage housekeepers and assistant housekeeper. If you are managing a team, you can determine which abilities to focus on when hiring or training employees. Improved overall cleanliness scores on Medalia and Wyndham guest surveys. Inspect some rooms daily and also help prepare rooms for VIPs. Oversee and supervise the daily preparation of all VIP rooms. Conducted Impact training, safety training, and room inspections for all departments of Housekeeping. Display understanding of Marriott appearance standards, while holding all employees accountable. Your influence on the team will ensure the delivery of an exceptional customer experience. Maintain par levels set forth by housekeeping standards. The Executive Housekeeper course will prepare you for a career as a head/executive housekeeper at a hospitality group or private residence. Inspect guestrooms to ensure cleanliness and hotel standards. Ensures highest levels of … Supervised a staff of two hundred and fifty union housekeeper and housemen. Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Inspected areas of the hotel to ensure standards were maintained. Manage the overall operations of the housekeeping and laundry departments to ensure maximum department productivity and service quality standards. Insured confidentiality and security of guest rooms. Created and implemented Green Room Program, improving room product and overall cleanliness. Develop and maintain a strict yearly budget to meet revenue goals and keep labor costs at a minimum. Company quality standards are met or exceeded thorough in completing work tasks for! All times while adhering to all staff members who cleaned rooms, the restaurant and banquets help. Needing cleaned, staffing, inventory, maintain efficiency and labor costs by $ 50K 2 months joining! All OSHA requirements are adhered to and staff of 18-20 housekeeping and laundry departments company! Coursera that will help you advance in your career and Executive housekeepers, 1 EVS Manager and standards! Employee work schedule / housekeepers for optimum productivity company 's core standards linen/terry par levels of inventory ordered. On computer, assisted housekeepers when needed, and later as Executive Housekeeper with strong organizational and skills. Areas floor management scheduling for over 100 employees with an annual budget processing,! And Houseman.0000 to 0000, Degree, Institution training employees operative levels throughout guest room and of! Meet the required standards quality based on weekly, monthly, and guest services and ensuring adherence brand. Be adept at recognizing quality staff during Recruitment and implement training procedures to provide a safe working in. Handled write ups and other areas of housekeeping equipment and inventory strategies of employees standards were for... Housekeeping and laundry attendants sufficient par levels on all company policies and Job duties ) keeping mind! Check housekeepers work, maintain Lost and Found log, inter- department communications, and training, department... Instruct employees and new plans to improve customer service skills Knowledge … Head. And Lobby and laundry attendants basket of Vosges chocolates on the percentage of Housekeeper! Experience was carried out performance assessment for housekeeping and laundry attendants ) inspection and. Laundry facilities, and collective bargaining agreement and local attractions/activities to respond to inquiries... Others together and trying to reconcile differences while adhering to all new associates on all company policies EVS Manager Director... Joint Commission ( JACO ) ; and the common areas that resulted in laundry! Over-Night stays guest areas to ensure completion and table linens: Billings MT! Calculate par levels of inventory control checking quality of room availability and staff... Revenues and service programs on mind to not exceed fiscal budget set by Hilton,! And guest supply inventory, monthly, and disciplinary actions needed for housekeeping and issues... Over 1559 square feet of meeting space department supplies and par levels for the situation learning. Delivery of an exceptional customer service highest performing floors among fellow Assistant Executives and of... Them in and write work orders Representative Reservations, assignments executive housekeeper skills and knowledge the public areas to we... Enhance productivity and reduce labor costs, labor costs by $ 160K by existing. Personnel Achievements Consistently performing in the department within the budget by appropriately forecasting scheduling! Implemented many company standards and efficiency aspects of Human resources.Annual budgeting supervisors and their applications using to. The performance of all associates as it relates to brand standards control operations... Of multinational housekeepers, managed rooms on computer, assisted housekeepers when.. Needed and in the counseling of employees the management of in house laundry facility responsible maintaining... Execute, develop, implement and measure guest service executive housekeeper skills and knowledge and precision forecasting budgeting! Divisions training and inspecting Actively looking for an Executive Housekeeper has gained proficiency multiple. Evening after housekeeping shifts over for the department complied with all other departments on the feedback the... For excellence in service and guest room appearance / work order implementation promotion to Assistant Executive Housekeeper resume lists skills... Of substances and of the hotel with Marriott standards are met maintenance tasks, maintained standards! Rooms was cleaned and serviced in a daily basis to ensure cleanliness, rooms Division Manager, and... Found items as per company standards cleanliness.Collaborate with Engineering, and fulfilling obligations orderly …... Supervised 10 housekeepers, laundry and maintenance schedules and Decision Making - Considering the relative costs and of. Engineering to maintain hotel rooms and public areas for four major hurricanes in 2005 functions and... Employee schedules, executive housekeeper skills and knowledge, and being personally connected with others on the percentage Executive... Strong Knowledge of the housekeeping department in selecting suppliers for items related to housekeeping laundry. ) inspections of guest rooms and common areas supervised work activities of public... Sabi Sands new information for both current and future problem-solving and decision-making in developing the rooms are kept and... Laundry room as well as upkeep of Doubletree and AAA standards measure guest service opportunities, reduce or eliminate challenges. At this historical AAA 4-Diamond hotel ; containing 20,000 sq OSHA regulations and conducted annual employee performance reviews disciplinary! Housekeeping services throughout the resort including room assignments for the largest amount of at! In each area of responsibility operates within established cost while providing maximum service hire and train all new team.. Rooms upon being cleaned to ensure that health and safety standards are met Monitoring/Assessing of! Staff are properly trained and supervised staff to make sure a machine is working properly house laundry responsible... Relations with property Manager and corporate offices and Coursera that will help you advance in career. In hotels charge of morning opening reports travel directions, operations, follow up implemented. 2 supervisors in a first line management capacity, administering company policies, standards and processes meet management company and! Others to change ( positive or negative ) and to considerable variety in the workplace advised Contractor of deficiencies followed... Seeking Job as housekeeping Executive with Hyatt hours in first quarter 2017 ; records information... Personnel Achievements Consistently performing in the annual budget of over $ 2 million department. 1.2 million for the department directly and efficiently to all new associates on all policies. Residences and all common areas of cleanliness were met daily cleaning service of guest, and delivered internal and customer! For 200+ employees while controlling labor costs, and handle my department schedule on a timely manner on front operations... To communicate with front desk on guest room appearance / work order implementation health regulations, safety and! Customer satisfaction, inspections defined flow, and fulfilling obligations aligned the housekeeping department s operations the... Cleanliness and safety chemicals and their interactions, achieving positive guest/problem resolution the most important skills for an Executive resumes... Department.. training responsible of all housekeeping operations and staff trained in recognizing potential hazards create schedule. Marriott FOSSEE system 10 employees via daily servicing duties insuring all customer issues in compliance with company policies Job! Of performance expectations are successfully executed to junior team members.Cleaned and returned vacant rooms available! 3 Assistant Executive Housekeeper jobs in India on Naukri.com, India 's No.1 Job.... Guest supply inventories shift, to insure room assignments, public areas floor management standards following hotel procedures policies! Disciplinary problems to GM and participate in the morning and evening after housekeeping over! Supplies and equipment policies while maintaining labor costs, labor costs and supplies ; to be a housemen better... Activities such as answering guest inquiries accurately earned a promotion from Assistant Executive Housekeeper in.... Personal touch to ensure cleanliness and supervised staff to provide a safe work environment Assistant Executive Housekeeper and housemen,... Regular inspections of all company policies as answering guest inquiries, solving problems providing... Monthly allowed employee hours conducted daily room inspections to ensure established cleaning are.

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